Shipping and Returns
Pickup, Shipping, & Returns
We're happy to offer free pickup from our East Austin shop during normal business hours! Choose this option at checkout, and it will be ready for you within 24hrs. You'll receive an email when it's ready to pickup.
We process all orders within 2 business days (unless otherwise noted) and ship with tracking using USPS First Class Mail (2-5 days delivery) on domestic orders. Austin shoppers can also choose local pickup for pick up at the shop during normal business hours. The following table outlines our simple shipping pricing policy based on your order total:
Special delivery prices during the pandemic:
|Order Total||Shipping Rate|
|Austin contactless doorstep delivery
|Up to $75||$5|
We now offer shipping of most items to Canada and Europe at a flat rate of $20 USD. We are expanding our automated international shipping as fast as we can.
Expedited/ Additional International Shipping
If you would like expedited or international shipping to a country currently not covered in our automatic shipping policies, please email us directly at email@example.com and we would be happy to offer you options that fit your needs!
We want you to be completely satisfied with your order from Small World Goods! If you are dissatisfied with your purchase for any reason, please email us directly at firstname.lastname@example.org We can offer refunds on full price items, and store credit on sale items, as long as is returned in its original, unused condition within 14 days of purchase.
Questions?Still have questions? Don't hesitate to reach out to us directly at email@example.com